Every business answers calls a little differently. The script, the FAQs, the escalation rules - they have to match what your front desk would actually say. Each industry below ships with a tuned playbook.
Body shops lose tens of thousands a year to unanswered calls. Magic Receptionist picks up 24/7, books estimates, captures damage details, and texts the photos to your team before the lift comes off.
Dental practices lose new-patient revenue every time a call goes to voicemail. Magic Receptionist picks up 24/7, verifies insurance details, schedules cleanings + emergencies, and notifies the office before the next patient walks in.
When the AC goes out at 8pm in July, your phone rings — and the next contractor's phone rings two minutes later. Magic Receptionist picks up 24/7, qualifies the urgency, dispatches emergency calls, and books service slots before your competition picks up.
Plumbing emergencies don't wait for business hours. Magic Receptionist picks up 24/7, triages flooding vs slow-drain, dispatches to your on-call tech, and books service before the next plumber's truck pulls up.
Storms drive a year of leads in a week. Magic Receptionist picks up 24/7, captures damage details, schedules inspections, and gets your sales rep on the property before the door-knockers do.
Aesthetic inquiries are time-sensitive — the caller is comparing 3 spas and the first to book wins. Magic Receptionist picks up 24/7, walks callers through service menus, books consults, and pings your team before the lead cools off.
PI cases are won or lost on speed-to-lead. Magic Receptionist picks up 24/7, qualifies the case (liability, injury, treatment, statute), routes the right calls to the right attorney, and captures every detail before the next firm's intake closes.
Real estate is a speed game — first agent to answer wins the showing. Magic Receptionist picks up 24/7, qualifies buyer vs seller vs renter, books showings on your real calendar, and pings your team before the lead calls the next agent.
Salon callers are quick to give up — they'll DM the next salon on Instagram if you don't pick up. Magic Receptionist answers 24/7, books cuts + colors, takes deposits, manages cancellations, and keeps the chair full.
Auto body / collision is live now under the Never Miss A Sale playbook. Dental, medspa, salon, and automotive service are tuned and shipping next.
See the auto body playbook ->Front-desk script, escalation rules, FAQs, and the cadence of customer questions all change by industry. Auto body asks about insurance carriers and claim status. Dental asks about insurance verification and recall scheduling. The agent auto-tunes for the way your customers actually call based on your industry + intake answers.
Try it for your business ->Tell us. The roadmap moves based on which industries our partners and customers concentrate in. If you have a book of clients in HVAC, plumbing, or general contracting, we want to hear about it.
Try it for your business ->Yes. Multi-vertical setups are supported - common with auto-service shops that also do collision, or salons that run both hair and nail bays. The system builds one script that handles both customer types from your intake answers.
Try it for your business ->We launch a new vertical playbook with 1-2 pilot shops first to tune the script. From the first pilot to general availability is typically 4-8 weeks.
Become a launch partner ->