Most service businesses already have a phone system, a published number, and a team that answers when they can. The problem isn't the phone - it's the calls that come in when nobody can pick up. We sit behind your number and handle the overflow.
Set your line to forward to the agent on no-answer or after-hours. Your team picks up first when they're at the desk - the agent steps in only when nobody can.
We sit down with you for a 30-minute kickoff. Hours, FAQs, escalation rules, voice persona. We hand you a transcript of how the agent will sound before it goes live.
Caller hits the agent, gets a real conversation, gets their question answered. The agent collects what your team needs to know - and what would have made you reach for the calendar.
When it makes sense, the agent books an estimate, a service window, or a call-back into your real calendar - so the slot is held the second the caller agrees.
Tow trucks, emergencies, repeat customers asking for a name - those land on a human's phone, not in voicemail. You set the escalation rules.
The team that needs to know gets an email with the transcript, the lead details, the booked slot, and the photos before the caller has finished setting their phone down.
Keep your phone provider. Keep your CRM. Keep your scheduling software. We do one thing - answer the calls you can't, qualify them, and hand them off cleanly. Everything else is yours.
No. We sit behind the line you already advertise. Conditional forwarding from your existing number sends overflow + after-hours calls to the agent. Your caller-ID, your existing system, your phone provider - all untouched.
Auto body playbook ->5-15 minutes with your phone provider. We send instructions during onboarding for every common system - VoIP, hosted PBX, on-prem. Your team flips a setting; the agent picks up after that.
Try it for your business ->It escalates to a human. We tell the caller "let me get someone for you" and patch them through to a phone you choose. The transcript still lands in your inbox so the next person has context.
Try it for your business ->The agent tunes itself from your intake answers at signup. Hours, FAQs, escalation rules, voice persona — all captured in the on-page form, no kickoff call required. The system shows you a transcript of how the agent will sound before it goes live.
Read the playbook ->Yes. The agent reads your real calendar (Google, Outlook, or DMS-integrated) and offers two specific slots. When the caller picks one, the slot is held immediately. Confirmation text goes out within 60 seconds.
Scheduling automation guide ->Calls fall back to your existing line / voicemail automatically (the conditional forwarding you already have). No customer ever hits a dead phone because we're having a bad day.
Try it for your business ->