The partner agreement, in plain English.

This page is a plain-language preview. The formal agreement (countersigned PDF) goes out during the kickoff call. Review with your legal team before signing.

1. What you (Partner) agree to do

• Promote Magic Receptionist to your existing client book under your white-label brand.
• Coordinate first-client onboarding with our team during a 30-minute kickoff per client.
• Maintain accurate client info in the partner dashboard so we can route notifications + escalations correctly.
• Keep the agreement confidential - including commission tiers + technical config. Public marketing of the partnership is fine.
• Not poach our direct clients who came through non-partner channels.

2. What we (Magic Receptionist) agree to do

• Provide the platform infrastructure - voice agent, dashboard, notifications, billing, observability.
• Tune the voice agent for each client during onboarding (greeting + FAQs + escalation rules).
• Maintain platform uptime and incident response per the SLA in the formal agreement.
• Pay your tier-based recurring share on platform + usage revenue from your referred clients - monthly, in arrears, in ARC by default (redeemable to USD via Stripe Connect).
• Keep your white-label config private - logo, color, brand name. We don't show you to other partners and we don't show other partners to you.

3. Commission structure (typical)

4. Term + termination

• Initial term: 12 months from signature.
• Auto-renewal: month-to-month after the initial term.
• Termination for convenience: 30 days written notice from either party.
• Termination for cause: immediate, with cure period as standard.
• Post-termination: commission obligations continue on locations active at termination for 90 days.

5. Data + privacy

• Call data, transcripts, and customer info collected through Magic Receptionist belong to the end client (the AB shop / business), not the partner.
• Partners receive aggregate metrics on their referred locations (call counts, MRR) but not raw call transcripts unless the end client explicitly grants access.
• We do not sell call data and we do not train models on it.
• See Magic Receptionist's privacy policy for the full data-handling commitment.

6. Liability + indemnity

Standard mutual indemnification - each party indemnifies the other against claims arising from its own breach or misconduct. Liability cap = 12 months of fees paid in the trailing period. Full text in the formal agreement.